Privacy Policy

Your privacy is important to us

Last Updated: November 14, 2025

Information We Collect

We collect information you provide directly to us when you book travel services, create an account, or communicate with us. This includes:

  • Personal identification information (name, email, phone number)
  • Travel preferences and booking history
  • Payment information for processing transactions
  • Passport and visa information when required for international travel

How We Use Your Information

We use the information we collect to:

  • Process and manage your travel bookings and reservations
  • Communicate with you about your trips and provide customer support
  • Send you travel updates, confirmations, and important notifications
  • Personalize your experience and recommend relevant travel packages
  • Improve our services and develop new offerings
  • Comply with legal obligations and protect against fraud

Sharing with Third Parties

We may share your information with trusted third parties to facilitate your travel experience:

  • Airlines, hotels, and tour operators to complete your bookings
  • Payment processors to handle secure transactions
  • Travel insurance providers when you purchase coverage
  • Government authorities when required by law or for visa processing

We ensure all third parties maintain appropriate data protection standards and use your information only for the purposes we specify.

Payment Security

Your payment security is our priority. We implement industry-standard security measures:

  • All payment transactions are encrypted using SSL technology
  • We do not store complete credit card information on our servers
  • Payment processing is handled by PCI-DSS compliant payment gateways
  • We regularly update our security protocols to protect against emerging threats

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential cookies for site functionality and security
  • Analytics cookies to understand how visitors use our site
  • Marketing cookies to show you relevant travel offers
  • Preference cookies to remember your settings and choices

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of how we process your data

To exercise these rights, please contact our privacy team using the information provided below.

Data Retention and Updates

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date.

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

Questions About Privacy?

If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to our privacy team.

sales@flyescapeholidays.in