Cancellation & Refund Policy

We understand that plans change. Review our flexible cancellation terms designed with your peace of mind in focus.

Booking Confirmation & Payment Policy

At Booking
25%
of package cost (excluding flights)
45 Days Before
50%
of total package cost
30 Days Before
75%
of total package cost
25 Days Before
100%
total cost cleared

Important Payment Notes:

  • Full payment required at booking for flights included in your package
  • Payments are mandatory per schedule to ensure timely confirmation
  • Failure to adhere to deadlines may result in booking cancellation
  • Credit card payments incur 3% additional fee

Cancellation & Refund Schedule

Booking Amount: Strictly Non-Refundable under all circumstances
> 50 days before
Non-Refundable + 10% of Tour Cost
Refund after deducting non-refundable component
49–31 days before
Non-Refundable + 25% of Tour Cost
Partial refund applicable
30–15 days before
Non-Refundable + 50% of Tour Cost
Significant cancellation charges apply
14–08 days before
Non-Refundable + 75% of Tour Cost
Limited refund available
07–01 days before
No Refund Applicable
Resources already committed
On Travel Day / No-Show
No Refund Applicable
Complete forfeiture of tour cost

Special Circumstances

  • Medical emergencies with valid documentation may qualify for full refund
  • Natural disasters or government travel restrictions allow flexible rescheduling
  • Flight cancellations by airlines enable date changes without penalty
  • Force majeure events are handled on a case-by-case basis

Important Terms & Conditions

  • All cancellations must be submitted in writing via email or through your account
  • Refund timelines are calculated from the tour departure date, not booking date
  • Processing fees and third-party charges are non-refundable
  • Group bookings may have different cancellation terms
  • Peak season bookings may require earlier cancellation notice

Need Clarification?

Our travel specialists are here to help you understand our policies and assist with any modifications.
Contact Support